With AI-aided coding reaching maturity, we’re now seeing a swath of new players on the market. Some are direct competitors in existing categories for bargain basement pricing. Others are in wholly new and largely undefined […]
Trust is the foundation of every successful hospitality experience. It’s what turns first-time guests into loyal advocates and transforms routine visits into memorable stays. Maintaining that trust is becoming increasingly difficult due to rising expectations, […]
Hotel General Managers already understand the value of four- and five-star public reviews. Their challenge is creating more of the positive guest experiences that earn them. CruVu™, from Lodging Interactive, helps General Managers work toward […]
Karen Bey, Vice President of Global Sales & Channels at FCS Solutions, brings more than 25 years of hospitality and hotel technology experience to her role. After beginning her career in hotel operations, she held […]
“AI-enabled” is used to describe all kinds of things, from a scheduling tool to a fully autonomous booking engine, and that’s exactly why the term is confusing. For sales teams working with venues and hotels, […]
Metafoodx, an AI-powered kitchen intelligence platform, has launch its iOS app, giving kitchen managers and chefs real-time access to their operation’s data from anywhere in the venue. Until now, checking consumption trends, overproduction or scan […]
Managing maintenance across a portfolio of hotel properties creates pressure on budgets, schedules, equipment, and staff. Each property may follow different procedures, record work in separate systems, or measure results using inconsistent definitions. Those gaps […]
Hotel technology has spent the last decade consolidating fragmented, paper-based processes into connected software systems — property management, point-of-sale, workforce scheduling, and payroll all now run on integrated platforms. Gratuity handling is the latest process […]
Blastness, a leading Italian travel tech provider of solutions and services for the hospitality industry, has appointed Francis Louis Passerini as its new Chief Operating Officer. The move reinforces Blastness’s management structure, bringing it in […]
Hotel guests increasingly carry cards, phones, and electronic wallets instead of loose currency. That habit is changing how appreciation reaches room attendants, bell staff, drivers, and other service workers. Cash remains familiar, but it can […]
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