AI / Robots

Go Moment Upgrades Its Hotel Guest Engagement Analytics Capabilities

The idea of being able to automatically engage with guests in real time using artificial intelligence (AI) is now reality, thanks to the advent of new technologies such as digital personal assistants that proactively communicate […]

Announcement

Nuvola + Oracle Offer Better Operating Efficiencies to Hotels

Nuvola, a hotel optimization and guest engagement software company and Gold level member of Oracle PartnerNetwork (OPN), today announced that it has achieved Oracle Validated Integration of its comprehensive optimization software with Oracle Hospitality OPERA. […]

Announcement

Rainmaker Expands Its Profit Optimization Product Suite Into the Middle East

The combination of declining revenues and rising costs are negatively impacting profit per room at hotels across the Middle East. According to the latest tracking data from HotStats, full-service hotels in the region have seen GOPPAR slide by […]

duetto, revenue management
Announcement

Firmdale Hotels Selects Duetto For Revenue Strategy

Boutique hotel group Firmdale Hotels has partnered with Duetto, hospitality’s only Revenue Strategy Platform, to drive revenue and growth across its exclusive Kit Kemp-designed portfolio of 10 properties in London and New York. Firmdale Hotels is privately owned […]

Announcement

Groupize Launches New Hotel Meetings Technology Solution

According to recent estimates, two-thirds of all travel meetings and events programs will be fully consolidated by 2019. Today, according to GBTA research, 84% of travel managers and occasional planners use OTAs to shop groups […]

maestro PMS, POS
Announcement

Maestro PMS Extends Mobile Capabilities With Guest Payment Portal

Maestro PMS has rolled out an advanced payment processing solution designed to make transactions safer and more convenient for independent operators and their guests. With the launch of its Payment Portal module, which engages guests […]

AI / Robots

New FAQ Bot From Instaroom Ready to Answer Guest Questions

Today, hoteliers are becoming increasingly focused on data-driven personalization strategies. They are seeking ways to enhance the quality of the guest experience by understanding guests’ wants, needs, situations and preferences at a granular level and […]

Announcement

Red Lion Hotels Roars Ahead with IDeaS G3 Revenue Management System

Red Lion Hotels Corporation, doing business as RLH Corporation, focuses on the franchising, management and ownership of upscale, midscale and economy hotels under the Hotel RL, Red Lion Hotel, Red Lion Inn & Suites, GuestHouse and Settle […]