Guest Experience Management

Swissôtel The Stamford Turns on the Lights with New Room Management System

AccorHotels’ iconic Swissôtel The Stamford is the first hotel to showcase Interact Hospitality from Signify, which became the new company name of Philips Lighting as of a few months ago. The hotel, which is located in Singapore […]

Announcement

INTEREL Partners with Angie Hospitality, Giving Hotel Guests More In-Room Control Through Voice Commands

INTEREL, a provider of hospitality guest room management solutions, and Angie Hospitality, creator of the world’s first 24-hour interactive guest room assistant and room control solution designed exclusively for the hospitality environment, have partnered to enable […]

Guest Experience Management

How Artificial Intelligence Enhances the Guest Experience: Key Research Findings from the Soon-to-be-released Benchmark Report

Voice-activated and text-based personal assistants have became part and parcel of our lives. Smart devices in our pockets and our homes can book appointments for us, monitor our home security, play our favorite music, create […]

Guest Experience Management

From Personalization to Next Generation Booking: Technology Trends Impacting Hotel Loyalty and The Guest Experience

By Doug Gaccione, Executive Vice President, Global Sales & Marketing, Switchfly Staring down 8 years of steady revenue growth, hotels, unlike other travel-sector companies, have earned some “breathing room” to invest in new technology and […]

Announcement

Zaplox Joins Forces WIth Northwind’s Maestro PMS, Offer Its Mobile Guest Experience Platform to Over 800 Hotels

Zaplox AB, a leading global mobile key and hospitality solution provider, today announced a new partnership with Northwind to offer its mobile guest experience platform as an integrated solution to the over 800 hotels using Northwind’s Maestro […]

Guest Experience Management

5 Technology Trends Shaping the Hotel and Travel Industry

We often overlook how forward thinking the travel industry is, chalking up industry successes to undying human wanderlust and a market demand that never losses steam. In reality, hospitality enthusiasts have long pioneered emerging technologies […]

Guest Experience Management

Sabre Hospitality Launches Its SynXis Enterprise Platform Suite of Next-generation Hotel Solutions

Recognizing that hotel guests today expect personalized experiences across devices and touchpoints,  and eager to expand its market presence in the hotel sector with next-generation cloud platform capabilities, Sabre Hospitality Solutions has announced the rollout […]

Guest Experience Management

Angie Adds New Features to Interactive Guest Room Assistant

The powerful capabilities of artificial intelligence (AI) and voice-control devices are already beginning to  transform the hospitality industry. Advances in this area will no doubt accelerate in the coming months and years, fundamentally changing the […]