By Jeff Zabin, Managing Editor If you’re old enough, then you may remember a time when hotels would lure guests with two complimentary perks: color TV and air conditioning. Remnants of that bygone era can […]
Hotel Zelos, located in San Francisco’s historic Pacific Building in the SOMA district, and a Viceroy Hotel, has reportedly selected ALICE’s suite of hotel technologies to streamline staff operations and enhance the guest experience. Hotel […]
While Grupo Posadas owns and operates nearly 160 hotels and resorts in Mexico’s top tourism destinations, the name may sound only vaguely familiar to travelers. That’s because Posadas, which ranks as the largest hotel operator in Mexico, […]
Different hotel brands are implementing different strategies and different technologies to bring to life the guestroom of the future. Marriott, for example, has reportedly partnered with Legrand and Samsung to create a “smart room” wherein […]
By Joel Lee, SEO marketing specialist at Trumpia As people bustle to and from destinations for the holidays, don’t miss out on the opportunity to increase the traffic to your hotel. You want to make […]
Only a week after it was announced that ALICE had received $26 million in Series B funding from Expedia, the solution provider announced today that it has acquired GoConcierge, a concierge software platform that is currently deployed in several […]
In 2015, when Dara Khosrowshahi served as CEO of Expedia, the world’s largest online travel company, he spearheaded an initial round of funding for a New York-based startup company called ALICE. Clearly, he was enamored […]
Hotel Ylem, a boutique hotel located near the Texas Medical Center and NRG Stadium in Houston, Texas, has selected KEYPR to enhance the quality of the guest experience as well as improve operational efficiency. The […]
Hilton has almost 400,000 hotel rooms worldwide. And soon, Hilton Honors guests will be able to open their doors at thousands of hotels with Digital Key technology, according to a spokesperson for the brand. Diamond, […]
No one questions the value of providing superior guest experiences. Technology solutions that enable GEM – or Guest Experience Management – are becoming the focal point of practically every customer-facing business. This unwavering focus on […]
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