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News Ticker
  • [ ] Marriott Embraces Alexa for Hospitality as Amazon Turns Its Attention to Hotels Guest Experience Management
  • [ ] Courtyard Irvine Spectrum Leverages IRIS Mobile Dining to Increase Hotel F&B Revenue by 54 Percent Success Stories
  • [ ] Hotel Technology News Recap: Week of May 4, 2025 Partner Content
  • [ ] Using Hotel Data to Identify Recurring Customers Versus Loyal Guests Viewpoints
  • [ ] Spotlight Interview: Shankar Somasundaram, Founder and CEO of Asimily Spotlight Interviews
  • [ ] Hotel Technology News Recap: Week of April 27, 2025 Partner Content
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Hotel Technology News

Guest-Facing Technologies

New Four Seasons App Feature Allows Guests to Custom-build Travel Itineraries

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Four Seasons Hotels and Resorts has launched an update to its Four Seasons App that is noteworthy for a new trip planning itinerary feature. Using the app, guest can now “curate” their Four Seasons stay, […]

Hotel Technology News

Best Western Hotels & Resorts Is the Latest Hotel Brand to Get Into the Solution Provider Business

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Major hotel groups becoming major technology solution providers by either buying other companies or launching their own subsidiaries has become a trend. For the past five years, for example, Choice Hotels has made its hotel property […]

CRM

Radisson Hotel Group Implements Integrated Platform for Group Sales, Business Development, and Operations

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Radisson Hotel Group, known until last year as Carlson Rezidor Hotel Group, ranks as one of the world’s largest hotel groups with seven hotel brands and more than 1,400 hotels in operation and under development. […]

Guest-Facing Technologies

Hyatt Upgrades Its Mobile App for Loyalty Members, Rolls Out New Guest-facing Features

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Not to be outdone by other major hotel brands that have recently upgraded their digital presence, including launching new guest-facing apps, Hyatt Hotels Corporation has announced a significant redesign of its World of Hyatt mobile […]

Hotel Technology News

Radisson Hotel Group Launches New Website and App As Part of Digital Transformation Plan

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Radisson Hotel Group, known until last year as Carlson Rezidor Hotel Group, this week launched its new multi-brand and mobile-first global website, RadissonHotels.com. The website also serves as the unique platform for Radisson Rewards members. […]

AI / Robots

Marriott International Commits to Continued Innovation in Hotel Guest-facing Technologies

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Marriott International, the world’s largest hotel company, has been a pioneer in hotel technology transformation, particularly with respect to guest-facing technologies. The company continues to lead the way in innovating the digital aspects of the […]

Hotel Technology News

Interstate Hotels, Hilton and Others Embrace the “Future of Protein” and Plant-Based Living

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Next-generation hotel technology encompasses hardware, software — and food? The answer is: yes. And when it comes to advances in food science, restaurants have been responding en masse, particularly with respect to the societal shift […]

Guest Experience Management

Shangri-La Aims to Enhance the Guest Experience with Launch of e-Services Utilizing the WeChat Platform

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Shangri-La Group, which ranks as one of Asia’s premier developers, owners and operators of hotel and investment properties, earlier this month launched WeChat Mini Program and WeChat online pay services. This service will eventually cover […]

AI / Robots

RLH Corporation Launches Artificial Intelligence Virtual Agent for Central Reservations for 1,400 Hotel Properties

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Red Lion Hotels Corporation, doing business as RLH Corporation, has long been an early technology adapter and also a technology innovator. And now the company is doing it again, with the launch of an artificial intelligence […]

AI / Robots

Westin Buffalo Becomes First Hotel to Allow Guests to Connect Personal Accounts to Echo Devices

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The Westin Buffalo, located within Delaware North’s global headquarters in Buffalo, New York, and one of the upper-upscale properties in the Starwood collection, has been an early technology adopter since it opened in September 2017. […]

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Recent Articles

  • Courtyard Irvine Spectrum Leverages IRIS Mobile Dining to Increase Hotel F&B Revenue by 54 Percent
  • Hotel Technology News Recap: Week of May 4, 2025
  • Using Hotel Data to Identify Recurring Customers Versus Loyal Guests
  • Spotlight Interview: Shankar Somasundaram, Founder and CEO of Asimily
  • Hotel Technology News Recap: Week of April 27, 2025

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Hotel Technology News is published by Starfleet Media, a leading resource for the hospitality industry. Each year, Starfleet Research, our IT market research arm, benchmarks best practices in technology-enabled business initiatives across thousands of hotels.
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Weekly Recaps
  • Hotel Technology News Recap: Week of May 4, 2025
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  • Hotel Technology News Recap: Week of April 27, 2025
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  • Hotel Technology News Recap: Week of April 20, 2025
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Selections & Successes
  • Courtyard Irvine Spectrum Leverages IRIS Mobile Dining to Increase Hotel F&B Revenue by 54 Percent
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  • Aimbridge Hospitality Taps Canary Technologies to Bring Digital Tipping to 1,000+ Hotel Properties
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  • Ritz-Carlton Dubai Achieves Record Growth with IRIS Mobile Ordering for F&B and Guest Directory Services
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Announcements
  • MeetingPackage and iVvy Join Forces to Simplify Meeting & Events and Group Booking Across All Channels
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  • Safara Acquires Skipper, Raises New Funding and Strengthens Leadership to Accelerate Growth of Hotel Booking Platform
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  • Preopening Restaurants Resource Expands Coverage to Include Canada, Tracking New Standalone and Hotel Restaurant Openings Across the Country
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