By Jeff Zabin, Managing Editor Hospitality industry pundits have long predicted widespread cloud adoption by hotels and resorts. Only in recent years, however, have cloud-based models begun to disrupt the established lay of the land, […]
By Jeff Zabin, Managing Editor If you’re old enough, then you may remember a time when hotels would lure guests with two complimentary perks: color TV and air conditioning. Remnants of that bygone era can […]
By Jeff Zabin, Managing Editor According to our latest research findings, more than one-quarter (28%) of hoteliers who have not upgraded their revenue management within the past 3 years plan to do so in the next […]
By Debbie Carson, Associate Editor Property management systems account for the largest portion of the budget for hotel technology investments. But before making a purchase decision, hoteliers want to know how well their current capabilities […]
By Jeff Zabin, Managing Editor Like airplane seats and concert tickets, hotel guest rooms are a perishable commodity. Hotels and resorts do not have the option at the end of the year to hold a […]
Over the past few years, everything has changed including the way people think and feel about their hotel stays. Whether it is business or leisure, guests expect to have a unique and comfortable experience starting […]
By Jeff Zabin, Managing Editor Hotel performance improvement depends to a large extent on technology interoperability and data integration. The PMS, the central reservations system (CRS) or channel manager and the revenue management solution all […]
By Debbie Carson, Associate Editor Next-generation property management systems are driving efficiency in hotel operations in unprecedented and extremely valuable ways. For those hotels and resorts that haven’t yet upgraded their technology capabilities, 2018 may […]
By Joel Lee, SEO marketing specialist at Trumpia As people bustle to and from destinations for the holidays, don’t miss out on the opportunity to increase the traffic to your hotel. You want to make […]
By Jeff Zabin, Managing Editor Today, restaurant guest-facing apps are soaring in popularity, automating various types of interactions between diners and restaurants. Self-service kiosks are also gaining ground. These technologies are aimed at reducing friction […]
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