While the modern world has set an undeniable precedent for digital adoption and savviness in the face of frequent innovation, the introduction of the metaverse and, around the same time, the popularization of cryptocurrency and […]
With each new technological breakthrough and innovation, what once may have seemed dystopian or impossible is now simply a modern-day reality. Let’s take, for example, Amazon Go stores, which allow patrons to select the products […]
Group business is coming back strong, partly due to virtual events’ inability to capture the magic of IRL experiences. Studies show that group-lodging demand has rebounded this year, and group business in 2023 is expected […]
As a hotelier, you know there are many ways to define luxury. From a property’s physical space to its service culture standard, there’s no question that luxury lives in the details. But can you define […]
Though it should need no introduction, let us begin by introducing the metaverse – an immersive world of virtual reality which originated in science fiction and is set to become the next iteration of the […]
This year’s UN Climate Conference, Cop27 took place against a backdrop of an energy crisis and confirmation that the world is not doing enough to tackle carbon emissions and protect the future of our planet. […]
Budgets for 2023 likely include a fair consideration of additional automations that can be embedded into the hotel tech stack to heighten team productivity and offer some potential cost savings. One problem herein that we […]
Vegan, vegetarian, flexitarian, dairy-free, gluten-free, ovo-pescatarian, fruitarian – there are lots of diets out there and, significantly, more and more people are adjusting their habits away from the starchy, fried and meat-focused Standard American Diet […]
Last month, a new Expo representing innovation in the hotel and hospitality industry took place in London. Hotel & Resort Innovation Expo saw global leaders from IHG, Yotel and Best Western set a vision for […]
Customer service is at the core of the hospitality industry. You won’t last long in the hotel business if you choose to cut corners and sacrifice service for the sake of profit. Unfortunately, in the […]
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