In the Spotlight

How Humanoid AI Agents Are Redefining Hospitality in a Competitive Market

Across the global hospitality landscape, a new generation of humanoid AI agents is moving from concept to reality. As hotels face fierce competition and rising guest expectations in 2025, these intelligent machines are moving past […]

Solution Provider News

Mews Acquires Conversational Intelligence Provider DataChat to Expand Push Into Agentic Hotel Operations

Mews, a leading provider of cloud-based hospitality software, has acquired the U.S.-based artificial intelligence company DataChat in a move aimed at accelerating its development of data-driven automation tools for hotels. The acquisition, announced this week, […]

Announcement

Focus Group Unveils Hotel Cyber Security Platform to Protect Brand Reputation and Strengthen Guest Trust

Focus Group – one of the UK’s leading providers of business technology, cyber security and connectivity solutions – has launched Hospitality Cyber, a new modular cyber security framework built specifically for hotels, restaurants, and venues. […]

Spotlight Interviews

Spotlight Interview: François Morvan, General Manager at Hilton Geneva Hotel & Conference Centre

Few properties embody the future of sustainable hospitality quite like the Hilton Geneva Hotel & Conference Centre, which ranks a one of Switzerland’s largest and most forward-thinking hospitality destinations, featuring 496 rooms, three restaurants and […]

Viewpoints

How Technology Is Reshaping Modern Tourism Operations

The tourism industry has undergone a remarkable transformation in recent years, driven by rapid technological advancement. From the moment travelers begin planning their trips to the time they return home, digital innovations have fundamentally changed […]

In the Spotlight

Why the Agentic Future is Going to Make Hotel Distribution Unrecognizable

Artificial intelligence isn’t just another technological innovation: it’s a new way of searching and booking trips that is not only transforming the entire booking funnel but also how major OTAs will capture this new traveler. […]