Radisson Hotel Group (known, until just a few weeks ago, as Carlson Rezidor Hotel Group) has made it clear that technology will play a starring role in its strategic initiatives around the improving the quality […]
Major hotel brands are beginning to take advantage of the Alexa Skills Kit (ASK), which is a collection of self-service APIs, tools, documentation, and code samples that makes it fast and easy for developers to […]
The Japanese have long been pioneers in developing robots to perform jobs traditionally done by humans. That being the case, it should be no surprise to learn that the country was the first to “staff” a […]
Different hotel brands are implementing different strategies and different technologies to bring to life the guestroom of the future. Marriott, for example, has reportedly partnered with Legrand and Samsung to create a “smart room” wherein […]
Edwardian Hotels London is a collection of 11 Radisson Blu Edwardian, London hotels in prime locations across London, Heathrow and central Manchester; The May Fair Hotel and a collection of restaurant and bar brands. The […]
Located along the pristine beaches of New Providence in the Bahamas, the Grand Hyatt Baha Mar, with a whopping 1,800 contemporary bedrooms, is the flagship hotel property at the Baha Mar resort. Originally, Baha Mar […]
Marriott recognized the growing popularity of text messaging when it launched the Mobile Requests feature on the Marriott Mobile app in 2015, enabling guests to chat directly with hotel associates. Since then, 2.5 million requests […]
SkiStar is a Swedish leisure, tourism, property and retail company with a presence throughout Sweden, Norway and Austria. Its core business is alpine skiing. The company’s alpine properties include Sälen, Åre and Vemdalen in Sweden, […]
EAST, Miami, a 352-room property owned and operated by Swire Hotels, has introduced a mobile app designed to enhance the quality of the guest experience. Features and functionality of the native app include mobile check-in […]
Millennium Hotels & Resorts, established in Asia and now found in over 60 destinations worldwide, is on the verge of expanding its non-human staff. The hotel company began experimenting with a front-of-the-house autonomous service delivery […]
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