In the Spotlight

5 Mobile Ordering Trends To Boost Guest Satisfaction and Propel Hotel Profits

Against the backdrop of continued challenges presented by staffing and rising inflation, one of the reassuring constants has been the development and adoption of mobile tech which supports operations, adds value to the guest experience […]

In the Spotlight

Why Hoteliers Need to Get Up to Speed with Network Technology

With every new year come the most recent studies and latest predictions aimed to forecast trends that will impact our industry. 2023 is no different. Last week the 2023 Lodging Technology Study was released and […]

In the Spotlight

Adopting Book Now Pay Later for the Hotel Direct Channel

As we start 2023, and the shaky ground that is a dissipating post-pandemic travel recovery combined with a recession, it’s important to consider whether the current payment rails within your website booking engine (WBE) are […]

In the Spotlight

How Technology Will Benefit the Hospitality Industry in 2023

Over the last several months, we have witnessed an incredible increase in technology adoption within the hospitality sector. As a response to the COVID-19 pandemic, the hotel industry relied on digital solutions in order to […]

In the Spotlight

Is Hospitality Moving Towards Zero-Touch with Service Automation?

With each new technological breakthrough and innovation, what once may have seemed dystopian or impossible is now simply a modern-day reality. Let’s take, for example, Amazon Go stores, which allow patrons to select the products […]

In the Spotlight

How a Top Hotelier Redefines Luxury with the Inclusion of Technology

As a hotelier, you know there are many ways to define luxury. From a property’s physical space to its service culture standard, there’s no question that luxury lives in the details. But can you define […]

In the Spotlight

5 Features Hotels Can Utilize to Automate Pre-Stay Guest Communications

Budgets for 2023 likely include a fair consideration of additional automations that can be embedded into the hotel tech stack to heighten team productivity and offer some potential cost savings. One problem herein that we […]

In the Spotlight

Why Hotels Should Treat “Plant-Based” as Simply an Extension of “Data-Based”

Vegan, vegetarian, flexitarian, dairy-free, gluten-free, ovo-pescatarian, fruitarian – there are lots of diets out there and, significantly, more and more people are adjusting their habits away from the starchy, fried and meat-focused Standard American Diet […]