Property Management Systems

Agilysys Adds Facial Recognition Capabilities to Its rGuest Stay PMS

Facial recognition software can detect faces in images, quantify their features, and then match them against stored templates in a database. The technology measures and matches the unique characteristics for the purposes of identification or […]

Property Management Systems

Agilysys Introduces New Mobile Housekeeping Functionality to Improve Hotel Operations and the Guest Experience

It’s no surprise to anyone that housekeeping services typically play a significant role in influencing guest satisfaction. While the top assessment criteria that inform the guest opinions tend to be tied to the physical aspects […]

Revenue Management

IDeaS Introduces New Revenue Management Feature Designed to Help Hotels to Optimize All Combinations of Room Types

As any hotelier can attest, component rooms and flexible inventory present major challenges for revenue managers. These unique rooms have traditionally required manual pricing and constant oversight – and are often undersold because of their […]

Revenue Management

Duetto Unveils New Solution for Personalizing Pricing and Merchandising

One of hotelier’s greatest challenges lies in providing guests with a better and more personal shopping experience, increasing their likelihood to convert. Hoteliers have long sought a solution that enables them to serve both known […]

Guest Experience Management

ALICE Acquires GoConcierge, Enhancing Its Guest Experience Management Capabilities

Only a week after it was announced that ALICE had received $26 million in Series B funding from Expedia, the solution provider announced today that it has acquired GoConcierge, a concierge software platform that is currently deployed in several […]

Guest Experience Management

ALICE Secures $26 million in Series B Funding from Expedia

In 2015, when Dara Khosrowshahi served as CEO of Expedia, the world’s largest online travel company, he spearheaded an initial round of funding for a New York-based startup company called ALICE. Clearly, he was enamored […]

Solution Provider News

RateGain Upgrades Its Online Reputation Tool

RateGain Technologies has come out with a new user interface for its popular Online Reputation Management Tool, BrandGain, to help hoteliers better manage the online reputation of their properties. BrandGain is used by hoteliers to […]