In the Spotlight

Investing in Employee Safety Sets the Table for Successful Hotel Reopenings

New threats are making it challenging to reduce risks facing hotel employees. Even with heightened cleaning standards and sanitizing technology, it may be difficult to lure frontline workers – especially housekeepers – back to work. […]

Viewpoints

A Curated List of Free Technology Tools and Courses Available to Hoteliers

You may have been putting off researching and testing new tech tools during normal operations. After all, it can be quite time-consuming and expensive. But during this COVID-19 crisis, many hotel SaaS and technology providers […]

Viewpoints

What Role Will Call Centers Play in the New Norm?

The travel industry is facing a challenge unlike any other right now including immense distress and financial uncertainty, leaving hoteliers wondering what the future holds. Now, more than ever, the industry needs to pull together, […]

In the Spotlight

Reevaluating Your Hotel Technology in Preparation for a New Normal

The coronavirus pandemic has created an unprecedented level of anxiety and economic uncertainty around the globe, forcing hoteliers to re-examine their fundamental strategies of preparedness, business survival, and technological investment. COVID-19, more than anything before […]