Viewpoints

Why HSIA is Imperative for Enhancing the Hotel Guest Experience

The hotel industry is more competitive than ever before. Guests’ expectations are constantly changing, and to grow your business, you need to differentiate your property from the competition. It can be valuable to meet and […]

Marketing & Sales Solutions

Email Advertising: The Key to Unlocking Hotel Guest Engagement

With hotel occupancy and revenue forecasts forecast to grow slower than expected over the next year, hospitality brands are working extra hard to attract guests with cool tech to meet guests ever-growing expectations. From mobile […]

In the Spotlight

Safety Buttons: A Hotel Reputation Management Imperative

By now you should all have a baseline awareness of the spread of panic buttons and what solutions are available for your hotel. Today’s article is about some hidden consequences that may result from a […]

Viewpoints

Key Takeaways From the Direct Booking Summit

With over 360 attendees, the Direct Booking Summit, which took place October 22-23 in Miami, Florida, exceeded all expectations with an outstanding lineup of speakers, putting a spotlight on the biggest challenges facing hotels of […]