Spotlight Interviews

Spotlight Interview: DJ Vallauri, Founder, President & CEO of Lodging Interactive

DJ Vallauri is Founder, President & CEO of Lodging Interactive. The company’s social media marketing arm, commingle:engage, is dedicated to social customer service and reputation management for the hospitality industry. Handling over 500,000 hotel guest reviews, […]

AI / Robots

How Google Assistant Interpreter Mode Will Increase Hotel Guest Satisfaction and Loyalty

With the travel industry already achieving 1.4 billion international tourist arrivals worldwide, hoteliers need to address the most basic hospitality principle – hotel-to-guest and guest-to-hotel communication. Today’s modern, mobile-dependent travelers expect a frictionless experience. But […]