PLI Card Marketing Solutions, a global provider of key cards and hospitality marketing programs, has announced the introduction of guest key cards equipped with new NXP’s MIFARE® Hospitality IC. MIFARE Hospitality can be integrated with […]
Volara will unveil new enhancements to its voice-based conversation-management software during HITEC Minneapolis next week. Volara’s software turns popular voice assistants (Amazon Alexa, Google Assistant, IBM Watson, Smartbeings WooHoo®) into a hotel business tool that […]
The Hotel Communication Network (HCN) today announced that it will unveil a new program designed to remove room service pain points. Called “DineIN,” HCN’s digital dining experience gives hoteliers options for managing Room Service operations […]
As many as 4 out of 5 guest would abandon a hotel booking due to an unclean guest room, according to a recent survey. Another study found that 80 percent of guests would leave a […]
With hoteliers continuing to double down on technology spending aimed at increasing loyalty and personalizing the end-to-end travel experience, leading business-to-customer messaging solution, Zingle, based in Carlsbad, California, today announced several new artificial intelligence and analytics […]
From standalone software components to a centralized and integrated system that encompasses all hotel functions. From manual management to automated management of hotel operations. From rudimentary data analysis to robust analysis that yields actionable insights […]
Friction is desirable in many circumstances. Land vehicles, for example, need friction in order to accelerate and decelerate. When it comes to guest satisfaction, however, friction is rarely desirable and hotels strive to put the […]
A research report published today from Amadeus and InterContinental Hotels Group (IHG), called Drivers of Change in Hospitality, explores the some of the changes hoteliers can expect as guest insight, technology optimization and the ability […]
ReviewPro today announced the launch of the Guest Experience Improvement Suite, a powerful set of tools and processes to help hoteliers to more effectively address the critical area of guest experience management. By collecting guest […]
A new research report, published today, finds that a sweeping majority (81 percent) of consumers would like to receive local experience and hotel upgrade recommendations from their hotels. The “Hotels’ Digital Divide” report, commissioned by ALICE […]
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