AI / Robots

How Augmented Reality Technology is Shaping the Hotel Industry

By Kelly Potter, Marketing Associate, Transcendent It’s not surprising that facilities from various industries are diving into Augmented Reality (AR) as a tool to increase customer satisfaction and to increase their bottom line. One industry […]

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Hospitality Digital Technology: Challenges, Priorities and Buzzwords

By Max Starkov, Founder and Director at HEBS Digital Today’s typical online travel consumer is exposed to more than 38,983 micro-moments in a 60-day timeframe and visits an average of 18 websites via multiple devices […]

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The Pros and Cons of IoT in the Hotel Industry

By Kelly Potter, Marketing Associate, Transcendent Imagine our everyday objects interacting with each other via the internet. That’s the Internet of Things (IoT) in its simplest form. According to Forbes, “The Internet of Things is the network of […]

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Who is the Hotel Guest of 2020? (Infographic)

In this infographic, we ask who is the hotel guest of 2020 and how will evolving technological advances most likely shape their expectations?The hospitality industry is currently going through a period of significant change and […]

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New Research Surveys the Rise of Hotel Voice Technology

Angie Hospitality has released new research focused on the rapid rise of voice technology in the hotel industry. Some of the research is captured in this infographic. According to the research, 59% of hoteliers think […]

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Go Moment Upgrades Its Hotel Guest Engagement Analytics Capabilities

The idea of being able to automatically engage with guests in real time using artificial intelligence (AI) is now reality, thanks to the advent of new technologies such as digital personal assistants that proactively communicate […]