As voice-activated technology continues to gain adoption amongst hoteliers, the competitive landscape of digital assistant solution providers just became a little more consolidated. That’s because Angie Hospitality has completed its purchase of the assets of […]
Smart devices in our pockets and our homes can book appointments for us, monitor our home security, play our favorite music, create our shopping lists and remind us that a cake is ready to come […]
Friction is desirable in many circumstances. Land vehicles, for example, need friction in order to accelerate and decelerate. When it comes to guest satisfaction, however, friction is rarely desirable and hotels strive to put the […]
A new research report, published today, finds that a sweeping majority (81 percent) of consumers would like to receive local experience and hotel upgrade recommendations from their hotels. The “Hotels’ Digital Divide” report, commissioned by ALICE […]
Casino properties are always looking for strategies and new ways to deliver frictionless guest service at every touchpoint. That being the case, Go Moment today announced that Lake of the Torches Resort Casino will be […]
With Gartner predicting that by 2020, 85% of relationships with businesses will not require human interaction, it’s clear that hoteliers need to embrace artificial intelligence (AI) and the Internet of Things (IoT) today if they are going […]
Buckle your seatbelts. the next generation of mobile internet connectivity, 5G, is coming to hotels. Or, for now, at least to one hotel in China: The InterContinental Shenzhen. While the United States and other countries […]
In two different Marriott hotels in China, guests now have the ability bypass the traditional check-in process at the front desk and use a kiosk, instead. In less than a minute, facial recognition technology based […]
Angie Hospitality, which introduced the hospitality industry’s first 24-hour interactive guest room assistant purpose-built for the hotel environment, has announced the addition of PassPoint Hotspot 2.0 technology to its award-winning virtual assistant solution. This next […]
By Debbie Carson, Associate Editor Much has been written this month about the opening of the 290-room FlyZoo Hotel, located in Hangzhou, China. The hotel was built using futuristic technology provided by Alibaba’s online travel […]
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